Find the biggest customer marketing gap in your business and fix it in 30 days.​

 

​The sprint is a focused, time-boxed engagement for teams with a specific visible problem: conversion dropping off, onboarding stalling, no customer proof for sales, or activation that’s never reached.

 

In Week 1, I audit your data and talk to recently converted and churned users. In Weeks 2-3, I design and implement the top 1-2 highest-impact fixes. In Week 4, I measure early results and hand you a complete picture of what to build next.

What you get: a Conversion Leak Map, 1-2 live fixes, a full sprint report ranked by revenue impact, and a 90-day customer marketing roadmap.
 

Investment: $5,000 USD  |  Timeline: 30 days  |  No long-term commitment required​​​

Lifecycle systems that drive adoption, renewal, and expansion.
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Most tech companies treat lifecycle marketing as a series of one-off campaigns. I design retention systems that systematically improve onboarding, increase adoption, reduce churn, and create structured expansion pathways.

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What you get:

• Onboarding journey design and optimization

• Adoption campaign workflows

• Renewal communication strategy

• Expansion trigger mapping and automation

• Lifecycle segmentation frameworks

• AI-enabled workflow optimization

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Who this is for: Tech companies without a defined lifecycle strategy, teams struggling with adoption metrics, or companies concerned about rising churn.​​

Structured programs that turn customers into proof, influence, and pipeline drivers.
 

Most teams struggle to source case studies, references, and testimonials when they need them. I build advocacy programs that systematically generate customer proof, activate champions, and create referral momentum.

What you get

• Advocacy program design and workflow

• Customer story pipeline development

• Reference program structure and training

• Review strategy and activation

• Referral program design

• Executive champion cultivation frameworks

 

Who this is for: Teams struggling to source case studies, sales teams constantly asking for references, or companies entering new markets and needing social proof.​

Community systems that deepen engagement and reduce churn.
 

Most B2B tech communities fail because they're launched without strategy. I design customer community ecosystems that strengthen retention, increase engagement, and create peer-driven value that reduces support costs and deepens product adoption.

 

What you get

• Community strategy design and roadmap

• Platform selection and setup guidance

• Engagement programming and content frameworks

• Ambassador and champion frameworks

• Events and roundtable strategy

• Community-to-pipeline integration

 

Who this is for: Product-led companies, tech teams with complex use cases, or companies wanting deeper customer relationships beyond transactional support.​